Privacy Policy
Effective Date: March 17, 2026
Serrano’s Plumbing Services (“we,” “our,” or “us”) respects your privacy and is committed to protecting any personal information you provide through our website or during service interactions.
Information We Collect
We may collect personal information including your name, phone number, email address, and service address when you contact us, request service, or submit a form on our website.
How We Use Your Information
We use the information collected to:
- Respond to service requests and inquiries
- Schedule and perform plumbing services
- Communicate regarding appointments, estimates, and updates
- Improve our website, services, and customer experience
By submitting your information through our website, you consent to being contacted by phone, text message, or email regarding your request.
Cookies and Analytics
Our website may use cookies and third-party analytics tools (such as Google Analytics) to understand how visitors interact with our site. These tools may collect non-identifiable information such as browser type, pages visited, and time spent on the site.
We may also use third-party platforms for scheduling, communication, and customer management, which may process your information as necessary to provide our services.
Sharing of Information
We do not sell or rent your personal information. Information may be shared only with trusted service providers and platforms necessary to operate our business, including scheduling systems and communication tools.
Data Security
We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet is completely secure.
Your Rights
You may request access to, correction of, or deletion of your personal information by contacting us directly.
Children’s Information
Our website is intended for general audiences and does not knowingly collect personal information from children under the age of 13.
Service Area
Serrano’s Plumbing Services provides plumbing services throughout Southeast Louisiana, including the Northshore, Southshore, and Greater Baton Rouge areas.
Changes to This Policy
We may update this Privacy Policy at any time. Updates will be posted on this page with a revised effective date.
Contact Information
Serrano’s Plumbing Services
46447 Durbin Rd Exd
Tickfaw, LA 70466
Phone: 225-305-8030
Email: jserrano@serranosplumbingservices.com
Serrano’s Plumbing Services (“we,” “our,” or “us”) respects your privacy and is committed to protecting any personal information you provide to us.
Information We Collect
We may collect personal information such as your name, phone number, email address, and service address when you contact us, request service, or submit a form on our website.
How We Use Your Information
We use the information collected to:
– Respond to service requests and inquiries
– Schedule and perform plumbing services
– Communicate with customers regarding appointments or estimates
– Improve our website and services
Cookies and Analytics
Our website may use cookies and third-party analytics tools (such as Google Analytics) to understand how visitors use our site. This information helps us improve user experience and website performance. These tools may collect non-identifiable data such as browser type, pages visited, and time spent on the site.
Sharing of Information
We do not sell or rent your personal information. Information may be shared only with trusted service providers necessary to operate our website, booking systems, or communication tools.
Data Security
We take reasonable steps to protect your personal information from unauthorized access, disclosure, or misuse.
Your Rights
You may request access to, correction of, or deletion of your personal information by contacting us directly.
Children’s Information
Our website is intended for general audiences and does not knowingly collect personal information from children under the age of 13.
Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page.
Contact Information
Serrano’s Plumbing Services
46447 Durbin Rd Exd
Tickfaw, LA 70466
Phone: 225-305-8030
Email: jserrano@serranosplumbingservices.com