Terms of Use

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Welcome to the website of Serrano’s Plumbing Services (“Company,” “we,” “our,” or “us”). By accessing or using this website, you agree to be bound by the following Terms of Use. If you do not agree with these terms, please do not use this website.

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Use of Website  

This website is provided for general information regarding our plumbing services, service areas, and company offerings. You agree to use this website for lawful purposes only and in a manner that does not infringe upon the rights of others or restrict their use of the website.

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No Professional Advice  

All information provided on this website is for general informational purposes only and does not constitute professional plumbing, mechanical, code, or technical advice. Plumbing systems and conditions vary by property. Services, recommendations, and pricing must be evaluated onsite by a licensed professional.

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Service Requests & Estimates  

Submitting a contact form, booking request, phone call, or text message does not guarantee service availability, scheduling, or pricing. All services are subject to onsite inspection, system evaluation, material availability, and compliance with local plumbing codes and regulations.

Estimates provided onsite are based on visible conditions at the time of inspection. Additional issues discovered during service may require scope or pricing adjustments with customer approval before work proceeds.

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2-Year Craftsmanship Warranty  

Serrano’s Plumbing Services stands behind the quality of our workmanship. We offer a 2-Year Craftsmanship Warranty on qualifying repairs, replacements, and installations completed to full recommended professional standards.

Warranty coverage applies to workmanship performed by Serrano’s Plumbing Services and does not extend to manufacturer defects, pre-existing system failures, or unrelated plumbing components.

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Non-Qualifying & Limited Warranty Work  

Certain services may carry limited or no warranty coverage, including but not limited to:

• Temporary repairs or “band-aid” solutions  

• Customer-requested partial repairs  

• Work performed against professional recommendation  

• Diagnostic services or troubleshooting only  

• Existing system failures outside the repaired scope  

• Repairs made to severely deteriorated or non-code-compliant systems

Customers will be informed onsite when a repair does not qualify for full warranty coverage. Approval of such work acknowledges acceptance of limited or no warranty protection.

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Customer Responsibility  

Customers are responsible for maintaining plumbing systems, fixtures, and equipment after service completion. Warranty coverage may be void if systems are modified, neglected, damaged, or serviced by third parties after our work is completed.

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Intellectual Property  

All website content, including logos, branding, images, graphics, written content, and service descriptions, is the exclusive property of Serrano’s Plumbing Services and may not be copied, reproduced, or used without written consent.

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Third-Party Links  

This website may contain links to third-party websites or booking platforms. Serrano’s Plumbing Services is not responsible for the content, privacy practices, or policies of third-party sites.

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Limitation of Liability  

Serrano’s Plumbing Services shall not be liable for damages arising from the use or inability to use this website, including but not limited to indirect, incidental, consequential, or punitive damages.

Service liability is limited to the value of the contracted plumbing work performed.

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Changes to Terms  

We reserve the right to modify or update these Terms of Use at any time without prior notice. Continued use of the website constitutes acceptance of any revisions.

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Contact Information  

Serrano’s Plumbing Services  

46447 Durbin Rd Exd  

Tickfaw, LA 70466  

Phone: 225-305-8030  

Email: jserrano@serranosplumbingservices.com